IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

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Service Requestor

Showing 5

There should be a drilldown on assets

There is currently a drilldown on locations but when you select a location you are presented with a list of assets at that location, there is no drilldown. For complex assets there can be hundreds of asset records at the same location, and for a t...
8 days ago in IBM MAS - Mobile / Service Requestor 0 Submitted

Search assets and locations by Service Group/Service on Service Requests and Work Order creation

Service Groups and Service Codes are represented on Tickets, Work Orders, Assets, and Locations, as well as other objects. There needs to be methods of filtering assets in particular but also locations when creating Service Requests and Work Order...
about 3 hours ago in IBM MAS - Mobile / Service Requestor 0 Submitted

Add Asset Template as a filter for asset searching and align filter criteria across Service Requestor and Technician

For a technician trying to find an asset to raise a Service Request (or WO) against they need to be able to search by multiple criteria to narrow the search. Asset Template should be added in addition to Location, Rotating Item, Serial #, Type and...
about 4 hours ago in IBM MAS - Mobile / Service Requestor 0 Submitted

On Service Requests (RBA) - start the location hierarchy at the point defined for the user in their Profile - Personal Information - Workplace Information - Person's Site/Location

Currently the Person's Site/Location is defaulted when a new service request is created but when you use the (>) button on the Location field in left-hand panel the location drilldown starts at the top of the hierarchy, it should show the locat...
about 4 hours ago in IBM MAS - Mobile / Service Requestor 0 Submitted

Restrict Service Request Categories / Subcategories by user

We are using a Category to represent an asset type, a sub-category to represent the asset system of an asset type, and the Type (Ticket Template) are the types of defects found for an asset system. We need to restrict the categories which a user s...
about 5 hours ago in IBM MAS - Mobile / Service Requestor 0 Submitted

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