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That makes sense to have in the system to prompt the user to utilize alerts more and be aware of the variety of features available
yes, system should give more options to meet flexible needs.
As part of the work order creation would be ideal if a job plan for the asset could be designated as the default and assigned as part of work order creation.
similar functionality to telematics codes in Maximo for Transportation. You can template what you want to happen when the code comes in and choose to prevent duplicates
In addition to this, I suggest also having a "do not repeat" option to prevent creating duplicates if an alert has already performed an action, similar functionality to Escalations in Manage.