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IBM Sustainability Software - Ideas Portal


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Status Planned for future release
Workspace IBM MAS - APM
Created by Guest
Created on Jul 20, 2022

Add ability to template what should happen an an alert occurs

When setting up an alert, allow the user to choose what should happen if the alert occurs. For example, allow the user to select an SR should be created, a work order should be created, a text should be sent to a group of individuals, a characteristic meter reading of True should be sent to Maximo.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Guest
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    Aug 4, 2022

    That makes sense to have in the system to prompt the user to utilize alerts more and be aware of the variety of features available

  • Guest
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    Aug 4, 2022

    yes, system should give more options to meet flexible needs.

  • Guest
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    Jul 28, 2022

    As part of the work order creation would be ideal if a job plan for the asset could be designated as the default and assigned as part of work order creation.

  • Guest
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    Jul 20, 2022

    similar functionality to telematics codes in Maximo for Transportation. You can template what you want to happen when the code comes in and choose to prevent duplicates

  • Guest
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    Jul 20, 2022

    In addition to this, I suggest also having a "do not repeat" option to prevent creating duplicates if an alert has already performed an action, similar functionality to Escalations in Manage.