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Closing this as "Delivered", as the TPAE attachment modal supports drag and drop, as-of 8.11!
IBM Control Desk is working to take advantage of a new Maximo asset suite and it comes with new UX work. We hope to start to consume some of this new UX in the next 9-18 months. this will improve UX experience over all such as this feature.
Thanks for the suggestion. We will consider it as candidate for inclusion in our next generation UI implementation.
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Cloud
Product family - Workload Automation and Control Desk
Product - IBM Control Desk
For recording keeping, the previous attributes were:
Brand - WebSphere
Product family - ITSM Automation and Control Desk
Product - IBM Control Desk
You have to click 4 times to attach (upload) 1 (one!) document. If you have another you have to do the same procedure again.
To attach using drag and drop into the ticket.