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Status Future consideration
Workspace IBM MAS - Configuration
Created by Guest
Created on Sep 8, 2021

RELATED IDEAS

Documentation: Views

Please update the Maximo Views documentation.

The documentation should include things like:

The difference between imported views vs. views created in Maximo.

  • Imported view objects are read-only, non-imported views are editable.

  • Imported view calculated attributes are persistent, non-imported view calculated attributes are non-persistent.


Related:

IBM Community - Homemade view documentation

https://community.ibm.com/community/user/iot/communities/community-home/digestviewer/viewthread?GroupId=727&MessageKey=df08c582-8dfc-481d-80bf-f86ee0c64657&CommunityKey=3d7261ae-48f7-481d-b675-a40eb407e0fd&tab=digestviewer&ReturnUrl=%2fcommunity%2fuser%2fcommunities%2fcommunity-home%2fdigestviewer%3fcommunitykey%3d3d7261ae-48f7-481d-b675-a40eb407e0fd%26tab%3ddigestviewer

Idea priority Medium
Needed By Month
  • Post comment
  • Admin
    Kim Woodbury
    Reply
    |     Oct 25, 2021

    I'm reopening and assigning the to documentation team to prioritize.

  • Guest
    Reply
    |     Oct 22, 2021

    I don't understand why IBM would reject my requests to fill in documentation gaps.


    What I've tried:

    1. I've never gotten a response from the contact email address in the docs: ibmdocs@us.ibm.com

    2. I submitted a case to Support about the gap in the docs, but they specifically said that I should submit an RFE.

    3. But clearly, RFEs aren't working either: "Not under consideration"

    Do I really need to write my own documentation for OOB Maximo functionality? That seems pretty crazy to me.

    https://community.ibm.com/community/user/iot/communities/community-home/digestviewer/viewthread?GroupId=727&MessageKey=df08c582-8dfc-481d-80bf-f86ee0c64657&CommunityKey=3d7261ae-48f7-481d-b675-a40eb407e0fd&tab=digestviewer&ReturnUrl=%2fcommunity%2fuser%2fcommunities%2fcommunity-home%2fdigestviewer%3fcommunitykey%3d3d7261ae-48f7-481d-b675-a40eb407e0fd%26tab%3ddigestviewer

    If emailing the documentation team doesn't work, and submitting a case isn't what IBM wants, and if the RFEs are getting rejected, then what are we supposed to do?

    Why are we paying multiple millions of dollars for software with bad documentation? And being forced to compensate for holes by writing our own? That doesn't make any sense.

    Is customer dissatisfaction the goal here?

  • Admin
    Kim Woodbury
    Reply
    |     Oct 22, 2021

    Thank you for the submission there are no plan to address this in the next several releases.

  • Guest
    Reply
    |     Oct 21, 2021

    Could IBM please move this idea to a different category: "IBM MAS - Manage (Base) / System Admin Config/Security"?

    It was entered in "IBM MAS - Manage (Configuration)" by mistake.

    Thanks.

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