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This is RFE for Jazz Foundation
Currently CLM Products do not support Cross Business Application SSO(forceAuthn =false) when JAS integrates SAML as IDP/SP.
It is because the below documentation does not mention forceAuthn=false so CLM Products support only forceAuthn=true.
Enabling SAML as an identity provider
https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.install.doc/topics/t_jsasso_jas_user_mgmt_saml.html
Therefore, user have to re-authenticate when accessing CLM products after authenticating in SAML IDP while forceAuthn=true.
It is not user-friendly to be forced re-authenticating.
User do not want to authenticate twice while using same SAML IDP.
The user expectation is that integration with SAML means user can login with Single SignOn across multiple business applications.
In order to achieve this, CLM should support forceAuthn=false.
Only CLM products do not support this. Other tools in the customer environment support this.
Idea priority | Urgent |
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Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Internet of Things
Product family - Engineering Lifecycle Management (ELM)
Product - ELM Common Services
Component - Unassigned
Operating system - Multiple
Source - Accelerated Value Program (AVP)
For recording keeping, the previous attributes were:
Brand - Internet of Things
Product family - Engineering Lifecycle Management (ELM)
Product - IBM Engineering Workflow Management (formerly Rational Team Concert- RTC)
Component - Integrations
Operating system - Multiple
Source - Accelerated Value Program (AVP)