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Status Future consideration
Workspace IBM Engineering - Workflow Management
Categories Work Items
Created by Guest
Created on May 9, 2022

RELATED IDEAS

Approval Trackings - Set a workflow action when working multiple approvals type

In EWM, using Approval Trackings, it's possible to define how an approval state change can trigger a workflow action. That works fine when we have only one approval type but not with multiple approvals.

When working with multiple approvals, we have no option to check all the approvals states, for all the users, before changing the WI status.

Use case:

1- Configure the Approval Trackings to trigger a workflow action in the WI.

2- Add multiple approval types with multiple approvers to the WI.

3- When one of the approvels types changes the approval state, the WI will trigger the workflow defined in the Approval Trackings, regardless of the states of the other approvals.

What we expect: We need to validate if all the approvals types were validated instead of changing the WI status with only one approval type approved.


Idea priority Medium
Needed By Quarter
  • Post comment
  • Guest
    Reply
    |     May 13, 2022

    EWM RFE review board has evaluated this request and decided to keep it on the Backlog as an uncommitted candidate for a future release. This request aligns with our modernization plans but is unlikely to be addressed in the next 12-18 months due to other higher priority items on the Backlog.

  • Guest
    Reply
    |     May 9, 2022

    Having to manually check a work item that all approval types have been completed, then manually perform a workflow action to progress the work item has been identified as a pain point by the Software and Quality teams. This pain point could be mitigated by having the Approval Tracking in RTC Work items to be able to handle multiple approval types, where the set workflow action will only be performed when all of the approvals are in the desired approval target state.

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