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Status Is a defect
Workspace IBM Engineering - Workflow Management
Categories Documentation
Created by Guest
Created on Sep 7, 2022

RELATED IDEAS

About the documentation on self-signed certificates.

+ Background info
The customer set the self-signed certificates. However, when they using the Edge browser, a certificate error happened and
can solved with IBM technotes.

Technote link :
https://www.ibm.com/support/pages/node/1289289

+ Suggestion
As you see, the following KC document has not mentioned possible errors in browser.

Document link :
https://www.ibm.com/docs/en/elm/7.0.2?topic=management-configuring-security-certificates

I suggest it would be good to add it to the KC for issues customer may meet with browser using with self-signed certificates .

Would you mind, please review the suggestion for KC.
Thank you in advance.
Idea priority Low
Needed By Not sure -- Just thought it was cool
  • Post comment
  • Guest
    Reply
    |     Oct 31, 2022
    IBM technotes - https://www.ibm.com/support/pages/node/1289289 and KC document - https://www.ibm.com/docs/en/elm/7.0.2?topic=management-configuring-security-certificates have been updated.
  • Guest
    Reply
    |     Sep 23, 2022
    The EWM RFE Review board looked at this and considers this to be a gap in the documentation that can be treated as a defect. The defect has been opened and can be tracked as 557242: [UA] Missing documentation regarding self-signed certificates
  • Guest
    Reply
    |     Sep 7, 2022

    >I suggest it would be good to add it to the KC for issues customer may meet with browser using with self-signed certificates .

    Yes,Please!


    Our clients met this issue,after upgraded to ELM v7.0.2.

    As you konw,IE is sunset,so we must use Edge browser.

    Then a certificate error happened.

    I tried to reuse the old or rebuilt a new certificate,but not work.


    I opened a case ,got the technote from the case,this is very different from IE.


    Technote link :

    https://www.ibm.com/support/pages/node/1289289


    This step is very important,we missed this "DNS Name" as it worked with IE.

    Subject Alternative Names: Specify the domain name of your public URI under "DNS Name". [Important]


    Please add the technote to the KC,thanks.

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