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There should exists a possibility to load the history in pages with a definable number of entries per page. Similar to query result page.
We see huge performance problems with opening Work items, when the History is very huge. E.g. 500+ history entries.
If many users at same time are opening such work items, the system load goes dramatically up what brings the server near to unresponsiveness.
History at all is not well scaling for such an enterprise system. Loading one entry needs 500+milliseconds.
The Work Around to limit the number of history entries is not a real solution, because there is no possibility to see all changes if needed.
Because we had several time system outage because of this problem, this is more a architectural issue and this Idea is more a Work Around to prevent the bad performance issue.
Idea priority | Urgent |
Needed By | Yesterday (Let's go already!) |
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Several CCM enterprise customers are running into this issue. Due to poor implementation of RTC WI history we are unable to prevent CCM crashes. Can this be looked at as a priority please?