IBM Sustainability Software - Ideas Portal


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Status Not under consideration
Workspace IBM Engineering - Workflow Management
Categories Work Items
Created by Guest
Created on Mar 30, 2023

RELATED IDEAS

Enable email threading for EWM Work Item Emails

For active users of EWM, a significant number of work item emails are generated. Users would like emails sent by EWM to support a message ID in the email header to allow mail clients to thread the messages in their inbox.

Idea priority Medium
Needed By Yesterday (Let's go already!)
  • Post comment
  • Guest
    Reply
    |     Apr 6, 2023

    We already have aggregate emails enabled - this is talking about work item updates happening over time (throughout the day, across several days). We would like these to be threaded in our mail client, as other tools like GitHub allow for Issue updates that occur.

  • Guest
    Reply
    |     Apr 6, 2023
    The EWM RFE review board has evaluated this request. This request is already a part of the product (delivered in RTC v6.0). It requires the property ' Aggregate Same Work Item Changes in a Single Email' in Advanced properties. The default value for this advanced property is ?true?. Pl. check if this value is overridden in your deployment.
  • Guest
    Reply
    |     Mar 30, 2023

    The emails do feel spammy.

  • Guest
    Reply
    |     Mar 30, 2023

    +1- this is a major annoyance factor for our team.

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