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Status Submitted
Workspace IBM Engineering - Workflow Management
Categories Reporting
Created by Guest
Created on Nov 4, 2024

RELATED IDEAS

Make timeout configurable for  /_makeRequest service's jazzHttpClient

As per CR Reports in Dashboard randomly shows 'Undefined' instead of the results (84749) JRS support could see /_makeRequest service has 5 min hard coded timeout for jazzHttpClient to make calls to URL used by Dashboard widgets.

This was causing a bottleneck for Report Builder when its reports are used as Dashboard widgets. JRS has a default timeout of 10 min for querying  data from LQE. Query time increases depending on data. For more details please refer to Reports in Dashboard randomly shows 'Undefined' instead of the results (84749) comment-24,25
Customers also are seeing where the reports on the dashboard are timing out on the Dashboard side but the reports are still running on the LQE side.

Expectation:
/_makeRequest service should make jazzHttpClient timeout configurable with default timeout as 10 min (in par with default timeout mentioned in defect 471399 comment 7 )

Idea priority Medium
Needed By Quarter
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