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Status Future consideration
Workspace IBM MAS - Manage (Base)
Categories Integration
Created by Guest
Created on Feb 4, 2022

RELATED IDEAS

Create possibility to skip messages from Kafka topic

There is no option to clear the integration messages in the Kafka topic like traditional JMS queues.

Kafka's proposal is to keep the message alive until the expiration date. So today the only option to clear the message from the topic is to set a small expiration date in the Kafka topic configuration and in the queue configuration on the Maximo side. The operation is not simple and there are some risks.

My idea is to create an option/button to skip messages in the topic. The action will record the date you clicked in the MAXQUEUE table and Kafka crontask will skip any message created in Kafka topic before the date registered.

Idea priority High
Needed By Month
  • Post comment
  • Guest
    Reply
    |     Mar 4, 2022

    It is also important to record details of who indicated made the change.

    a useful front-end would allow someone to provide:

    loginid of who made the change (gathered from the user session)

    optional reason e.g. known problem X

    optional associated helpdesk call freeform string e.g. SR123 (on the customer's helpdesk system) - for traceability

    ability to remove the flag e.g. if I had patched the code/rule preventing the message being processed and then wanted to retry it

  • Guest
    Reply
    |     Mar 4, 2022

    I would prefer an action based attribute e.g. donotprocessflg

    administrators could mark a message as "do not process" and then the kafka crontask can avoid that and the message can be removed naturally when it becomes too old.

    A "do not process" flag is particularly important for interface issues where a source system is sending messages that Maximo/Manage can never process.

    In those cases it could be months/years before a fix is put in place. Administrators could create an automated task (auto script based crontask) that looked for the these failing messages and automatically mark them as "do not process".

    In some cases the source system will never be changed and administrators just have to live with the incoming messages.

    This enhancement is particularly valuable for large customers who experience lots of failures e.g. people trying to submit updates to workorders that have already been closed in Maximo.


    IBM could really add value by providing sample crontask code that could be adapted to provide the functionaliy described above

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