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Status Is a defect
Workspace IBM Engineering - Test Management
Categories Usability
Created by Guest
Created on Sep 1, 2021

RELATED IDEAS

Custom state cannot synchronize between test case and test script

When changing a state of a test case, we are getting an error:
The test script cannot change to the new state: In Progress. The test script state is not synchronized with the test case state.

Steps to reproduce:
Create a new Test Case and Save it.
Select 'Edit test scripts in line', Add a description and 'expected results' and Save
Click on 'Change State' for the 'Test Case' to 'Start Writing'
The state of the script should also change as 'Update the state and lock status f the test script to match the test case' is ON.
Save the 'Test Case'
You get a popup:
The test script cannot change to the new state: In Progress. The test script state is not synchronsized with the test case state/
To change the state of the test script, open the test script.

Idea priority High
  • Post comment
  • Guest
    Reply
    |     Oct 22, 2021

    We've seen issues with other customers, where the values for Test Script Status do not align with those for the Test Case. The error message "The test script state is not synchronsized with the test case state" is an indicator of this. Please open a support case for this to confirm the configuration and alignment between states of the Test artifacts to confirm this is not a configuration issue. If it's not found to be a configuration issue, then we would consider this a defect.
    https://www.ibm.com/mysupport/s/?language=en_US

  • Guest
    Reply
    |     Oct 13, 2021

    Hi, this does not concern the Test execution but the Writing Status.

    Then the workflow is related to the Writing Status for Test Case and Test Script.

    Best regards,

    Maxime

  • Guest
    Reply
    |     Sep 1, 2021

    This issue is noticed when a custom workflow is configured for Test Case and Test Script.

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