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Workspace IBM Envizi - ESG Suite
Categories Data Connectors + Integrations
Created by Guest
Created on Jul 11, 2024

RELATED IDEAS

Invoices with multiple data streams are attached to all records

See this idea on ideas.ibm.com

With the current UDS connector from Arcadia, if an invoice has multiple meters or commodities, the invoice only gets attached to one of them. For example, if the invoice includes both water and sewage values, the records are stored under different accounts, but invoices are only attached to one or the other (either water OR sewage). It's also not consistent, sometimes the invoices get attached to the sewage records and other times invoices get attached to the water records.

This makes finding invoices difficult for less sophisticated users and verifiers because it's challenging to audit the data when the invoice is not directly attached and you have to go hunt it down somewhere else. We've been told there are reports you can use to understand where invoices are attached, but we wouldn't expect site-level users to run that report every time they are looking for a missing invoice.  

Idea priority High
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Yas Karunatilake
    Reply
    |     Aug 29, 2024

    Thank you for raising this request. We can see the value in this and are working on an update to allow attachments loaded via the attachment loading connector to be attached to multiple records. We will provide an update here when this feature is released.

  • Guest
    Reply
    |     Jul 25, 2024

    We had this functionality on a previous tool that used arcadia data and it was extremely useful to be able to view an invoice at the meter level (it would just be duplicated if multiple meters on one invoice). For our audit purposes, this feature would also be of great value to ensure we have evidence at the meter level. T

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