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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Delivered
Categories Base Platform
Created by Guest
Created on Aug 30, 2024

[Envizi] Solve inconsistency between CSV files with BOM and CSV files without BOM for export

  1. If we go "Report" > "All report" > select one report > Action > run report > Download as CSV, We get CSV file encoded with UTF-8 + BOM.

  2. If we go "Accounts" > export button > CSV, we get CSV file encoded with UTF-8 without BOM.

First CSV file can be opened by Microsoft Excel without garbled characters. Microsoft excel opens the second CSV file with garbled characters.


This inconsistency is very confusing for users in Japanese customer who does not have much IT knowledge about CSV and Excel.


In my guess, these two export menus use different CSV modules or different configurations. My request is to use the same module and configuration at all of the CSV export menu in order to keep consistency.



Idea priority High
Needed By Yesterday (Let's go already!)
IBM Wide Managed Tags: Ideas Source: Customer, Type: Functional, Type: Data Integrity, Market: Japan, Product: SaaS