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Workspace IBM Envizi - ESG Suite
Categories Data Connectors + Integrations
Created by Guest
Created on Jan 2, 2025

RELATED IDEAS

Put load or parse issues in layman's terms for mass data uploads

See this idea on ideas.ibm.com

It is very difficult to know what is going wrong when a file is being uploaded for mass data uploads. The issue should be very clear in terms of what is going wrong and the language should be something that common people can understand.  Additionally, the date columns should be in the format required for the data upload. To make it easier for people using the platform, the file should download with the correct formats already in place so that when the file is reuploaded, that doesn't become an error to fix. 

Idea priority Low
Needed By Not sure -- Just thought it was cool
  • Post comment
  • Admin
    Mark Farrugia
    Reply
    |     Feb 19, 2025

    A review of all error messaging content and visibility across account data loaders is underway as part of a broader error logging roadmap item.

  • Admin
    Mark Farrugia
    Reply
    |     Jan 6, 2025

    Hi,

    Thanks for raising this idea to improve the terminology in error messaging.

    Generically, we've recognised the need to improve error messaging for account data loading and there is already planning underway to invest in this in a future release. I'll keep this idea open to track that development.

    Separately, in regards to investigating specific errors like the one you mentioned, it's best to leverage the help desk as they are best placed to escalate for technical assistance.

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