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Status Future consideration
Workspace IBM Envizi - ESG Suite
Categories Base Platform
Created by Guest
Created on Nov 14, 2025

RELATED IDEAS

Default language for user profiles

The default language on deployments for our customers are US English.  This results in date formats that always causes confusion with our customers in Australia, and their international counter parts in Europe for our multinational deployments.  We routinely change it but out of the box the wrong date format is an poor initial experience for users that can be easily avoided.

Being able to default the language at the organisation, group, or possibly even the server location may be worthy of consideration for initial values.

Points of consideration in addition to the above are:

- In the org settings the ability to use multiple languages exists but there is no way to set a default at this level.  Perhaps the provisioning form can request a default language or date format?

- Multinational deployments (Where multiple languages may be needed but no single organisation default would work), groups may be a way of creating regional defaults but this may not work in all instances.  

- As the US is the only country that used M-D-Y format, set the default on that to US and the rest of the world default to D-M-Y.  The addition of other languages beyond English.

- Where SSO is deployed or JIT provisioning, can the users default language be passed as an optional parameter in the SSO token/JIT provisioning which updates the user profile? 

Idea priority High
Needed By Not sure -- Just thought it was cool
  • Post comment
  • Admin
    Mark Farrugia
    Feb 9, 2026

    Thank you for raising this enhancement request and for outlining the challenges you’re seeing across deployments.

    We understand that while Business Partners/IBM Expert Labs can manage user language settings effectively today using the Setup Users bulk loading template, if omitted at the time of user creation, the default of US English at initial deployment still creates unnecessary confusion for customers; particularly in Australia, Europe, and multinational organisations. The M‑D‑Y date format and related number formatting can result in a poor first-time user experience, even when corrected shortly afterwards.

    We recognize that the core issue is not ongoing management, but setting the correct language at the point of user creation, including for manual provisioning, bulk uploads, and JIT/SSO scenarios. Your suggestions around organisation-level defaults, regional or group-based defaults for multinational deployments, smarter global defaults, and passing language preferences via SSO/JIT are all aligned with this goal.

    It’s also understood that language settings today control multiple behaviours (language, date formats, numeric conventions), which makes this an important consideration in any future design.

    This feedback has been noted and will be considered as part of future improvements to internationalisation and user onboarding. While we’re not able to commit to a specific approach or timeline at this stage, your input is valuable in helping shape how Envizi can provide a better out-of-the-box experience for customers while continuing to support partner-led delivery models.

    Reply

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