IBM Sustainability Software - Ideas Portal


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Status Functionality already exists
Workspace IBM MAS - Facilities Platform
Created by Guest
Created on Mar 19, 2026

RELATED IDEAS

Need to Rename Default User Name System and User Account system

Security requires not to use the default system User Name and User Account

Screenshot Syst...
Screenshot System Profile.jpg
Open full size
Idea priority High
Needed By Month
  • ADMIN RESPONSE
    Jun 18, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. Your idea is already included in a previous product release. Please refer to our product documentation for more details. Thank you again for your feedback.

  • Post comment
  • Admin
    Andy Barnes
    Jun 18, 2026

    Thank you for you idea Narayanan. Abishek and I have been evaluating this and we have reached a conclusion:

    1. Starting in Maximo Real Estate and Facilities (MREF) 9.1, you cannot log in as the system user by default
    2. It is a convoluted process to get this enabled and we don't document how to do this
    3. We do not want users using the system user in MREF
    4. When you install MREF we do however forced a named user of facilitiesadmin for the installation
    5. You can make this a temporary user. After installation, you can log in to MREF and create an alternative user with whatever name you require and give them the same security groups, portal, left hand navigation menu etc. Then go into MAS core and either disable or delete facilitiesadmin.

    So we believe we have addressed this in MREF.

    Many thanks, Andy and Abishek

    Reply
  • Guest
    Apr 29, 2026

    Reference Case number TS021180621

    Reply

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