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Status Is a defect
Workspace IBM MAS - Facilities Platform
Created by Guest
Created on Aug 18, 2026

RELATED IDEAS

Bookmark Validation Causes Infinite Loop When Existing Bookmark Label has blank value

When editing an existing bookmark and clearing the bookmark label value (making it blank), TRIRIGA displays the validation message:

"Bookmark label cannot be empty"

However, after dismissing the message by clicking OK, the application becomes stuck in an infinite validation loop, repeatedly preventing further user interaction. The page does not recover, and the user has to close browser and relogin.

Steps to Reproduce
a) Open the My Bookmarks panel.
b) Select an existing bookmark.
c) Edit the bookmark name/label.
d) Remove all text so the bookmark label becomes blank.
e) Click elsewhere on the page.
Validation message appears:

"Bookmark label cannot be empty"

f) Click OK or Cancel

Issue : The validation popup reappears continuously and is stuck in infinite loop. See attachment for the screenshot of the error message.

Idea priority Low
Needed By Not sure -- Just thought it was cool
  • ADMIN RESPONSE
    Oct 5, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. This Idea is being closed, as It appears this issue is a defect with the current functionality. Instead, a defect has been raised to address the issue in a future release.
    Thank you again for your feedback.

  • Post comment
  • Admin
    Andy Barnes
    Oct 5, 2026

    Hello Bhupinder, Thank you for taking the time to provide your ideas to IBM. This Idea is being closed, as It appears this issue is a defect with the current functionality. We are unable to reproduce this in Maximo Real Estate and Facilities and this may be an issue with an older version?

    Please open a case with customer support using the link below to report this problem.

    https://www.ibm.com/mysupport/s/createrecord/NewCase

    Please include both your application and platform (down to patch) level - a short video of the issue would also be useful.

    Thank you again for your feedback.

    Andy

    Reply

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