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IBM Sustainability Software - Ideas Portal


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Status Planned for future release
Workspace IBM MAS - Assist
Created by Guest
Created on Jun 27, 2024

Transcript of call from Maximo Assist

Hello,
During the MAS 9.0 introduction in Detroit,  there was some discussion on how the assist feature will use AI to create a help document after the conversation so users can reference it later as a help document. however this is only using the pictures and written text.

I feel this would be much more helpful if there was also a transcript of the spoken conversation so people are able to reference what was said as well, since some people don't always type when they are on a phone call, this will help those PDF's for the future

Idea priority Medium
Needed By Not sure -- Just thought it was cool
  • Admin
    Francisco Coelho
    Reply
    |
    Oct 7, 2024

    Hello! Thanks for the idea, I moving forward with it, and will evaluate it for our future release cycles.