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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Submitted
Workspace IBM MAS - APM
Created by Guest
Created on Mar 9, 2026

On Monitor module, the Reported By field should be mandatory with an asterisk symbol

In the Monitor module, when a user selects the option “Create Service Request in Manage”, the Reported By field is mandatory; however, it is not marked with a red asterisk. As a result, users are not aware that this field is required, which causes confusion and submission issues.

Additionally, the user must enter the GlobalID in uppercase format. There is currently no indication that uppercase is required, and no system validation or auto-conversion is in place. Users are unaware of the required format, which leads to errors. There should be a Lookup to select the user id that Monitor needs.

Idea priority Medium
Needed By Not sure -- Just thought it was cool