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IBM Sustainability Software - Ideas Portal


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Status Planned for future release
Created by Guest
Created on Mar 8, 2024

Work Orders (RBA) - Communication Log to indicate the number of attachments

If a work order has a lot of communication records, then you may be interested in a communication with an attachment, but it is not possible to discover which communication log record has an attachment without opening each with the View full message and attachments link. The text for this link could be amended by indicating at the end (1) to indicate one attachment, (2) for two attachments, etc. If no attachments, then message would be better as 'View full message' rather than using (0).

Additionally, when using the View full message and attachments link the Communication log full message screen should always show the Attachments right-hand panel if an attachment exists to save that extra click opening it.

Idea priority Low
Needed By Not sure -- Just thought it was cool
  • ADMIN RESPONSE
    Jun 10, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. Your request is now a candidate for a future product release. Our aim is to deliver within the next 12-18 months. Thank you again for your feedback.

    Please note: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality.

  • Guest
    Jun 8, 2026

    Correct me if I am wrong but is this not already achievable using Maximo Formulas?

    Simply add a non-persistent field and the COUNT formula.
    Sample formulas can be found here : https://www.ibm.com/support/pages/system/files?file=inline-files/MaximoFormula.pdf