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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Under review
Created by Guest
Created on Mar 8, 2024

Work Orders (RBA) - Communication Log to indicate the number of attachments

If a work order has a lot of communication records, then you may be interested in a communication with an attachment, but it is not possible to discover which communication log record has an attachment without opening each with the View full message and attachments link. The text for this link could be amended by indicating at the end (1) to indicate one attachment, (2) for two attachments, etc. If no attachments, then message would be better as 'View full message' rather than using (0).

Additionally, when using the View full message and attachments link the Communication log full message screen should always show the Attachments right-hand panel if an attachment exists to save that extra click opening it.

Idea priority Low
Needed By Not sure -- Just thought it was cool