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Status Needs more information
Categories Integration
Created by Guest
Created on Oct 27, 2024

Selective REST Calls Tracking


As a result of employment changes or promotions, business-critical integrations, such as SailPoint to Maximo, send User updates to the system. Most of the time, this integration is based on REST. Maximo does not permit payload retrieval or call tracing when OOB mxe.int.storerestmsg=0. Consequently, we are heavily relying on source systems and middleware, which add yet another layer of complexity and challenge.


Using Enterprise Services message tracking in Maximo, we can create a copy of such critical interface messages (selectively) if this is Web Service based integration. It is particularly important for SOX-related interfaces or audit-related interfaces. Such REST-based interfaces can be extended with the same functionality if possible.

Idea priority Medium
Needed By Quarter
  • Guest
    Reply
    |
    Oct 28, 2024

    Let's assume we have following REST calls to Maximo:

    1. Power plan to Maximo: Funding Project Updates

    2. Sail Point to Maximo: User ID activation/deactivation

    3. SailPoint to Maximo: Employee Type updates

    4. NMS to Maximo: Update EM Event ID

    Would you please let me know how I can enable Payload tracking only for REST interface #2 Only? I don't need anything for other REST interface #1, 3 and 4.

  • Admin
    Kim Woodbury
    Reply
    |
    Oct 28, 2024

    Its not clear what the enhancement is that you are asking for. To track the messages the system property should be set to 1. Can you describe what behavior you are looking to be changed?