IBM Sustainability Software - Ideas Portal


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Status Is a defect
Workspace IBM MAS - Mobile
Created by Guest
Created on Mar 21, 2025

RELATED IDEAS

Issue with Question Count in Inspection Summary

The mobile app applies visibility rules to questions, meaning certain questions only appear based on specific answers. However, in the inspection summary, the count reflects the total number of questions in the form, rather than just the ones that were actually visible and answered. This discrepancy can cause confusion for users who expect the summary to reflect only the relevant answered questions.

Update the inspection summary logic to only count and display the questions that were actually visible and answered during the inspection. Ensure consistency between the form and summary to improve clarity for users

Idea priority Medium
  • Post comment
  • Guest
    Jul 21, 2025

    Hi Vinicius, I think you referred Jose's comments and marked this idea as "defect", is the original description of the Idea is also a defect? if not, please can you change the Idea's status accordingly, thank you

    Reply
  • Admin
    Vinicius Garmatz
    Jul 1, 2025

    Thanks for your feedback Jose, being bugs, I'd recommend providing the clear steps to reproduce the issue through a support ticket. If reproduceable and confirmed by support engineers, these can be fixed in the current version you have.

    Reply
  • Guest
    Jul 1, 2025

    We have observed another issue on this. In mobile version 9, due to the below said behavior, we see that COMPLETE button also will be enabled even for PENDING inspection forms as it retains the button state from previously opened form till the time the current form is loaded completely. Kindly share if anyone has any workaround on this.

    Reply
  • Guest
    Jun 27, 2025

    We have observed an issue related to this. Once an inspection form is opened, it displays the count of required questions answered with the current stage of the form. When we go back to the list page and open a second form, it just retains the question count summary of the previous form until the newly opened form is completely loaded.

    Kindly suggest any workaround for this issue.

    Reply

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