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Status Planned for future release
Created by Guest
Created on Aug 21, 2025

Make logout button more accessible / logout process quicker - Reduce unnecessary AppPoint usage

Change 1 - Make the logout button accessible from the navigation bar

Change 2 - Create a configuration option that allows administrators to disable the Logout Confirmation dialog.

The configuration option could be a system property that defaults to enabled e.g. show the "Logout Confirmation" dialog. Customers like ours could change the setting and then disable the dialog.

Why

==

We have received many complaints from a number of different users for the logout button being hidden under the profile section and the user having to do more clicks, since there's a new logout confirmation window.

We see that users are not logging out of their sessions and that is leading to sessions timing out. Sessions that are timing out are keeping app points in use for longer than necessary.

We explain the full impact of keeping app points in use for too long in the private section

Customers with small numbers of users will be particularly price sensitive so they will be concerned about this.

Customers with large numbers of users will be concerned that they are having to spend lots of money on app points that they don't really need.


alternatives

==

Training users to find the logout button - Our experience is that users will use the simplest/easiest solution even when they have been trained. In this case the simplest solution is just to let the session timeout... Timing out the session leads to unnecessary app point usage but most users don't suffer any penalty from the extra app point usage so they will continue to let the session timeout.

Customising the system to move the logout button - Customers tend to avoid customisations if they can and so they would rather that this was delivered by IBM.

Customers are concerned about:

  • some customers don't want to customise their system

  • customers are concerned that if the change would not persist after the system is upgraded to the latest version

  • business partners also don't want to apply these changes to every system if IBM can apply it as standard

Idea priority High
Needed By Yesterday (Let's go already!)
  • Guest
    Sep 10, 2025

    Jordan Smith, your link to the Global Header of the IBM Design Pattern using the Carbon Design System talks about Header Links. To provide the requesters and voters an option to fully satisfy the original request, IBM should provide a Technote on how to configure the UI Shell Header, where adding a Log Out link could be used as an example.

  • Admin
    JORDAN SMITH
    Sep 10, 2025

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.
    Our team has reviewed this enhancement request and determined that it is a candidate for inclusion in the product; we agree that the warning for log-out can be removed. We are considering making this a global change (remove the warning completely, for all users and instances) as it seems unlikely a user would accidentally click it. As for the position of the log-out button, having it in the header itself may result in accidental log-outs. We will not create a suite-wide property to alter this as it does not align with the IBM design pattern, although we may support a configuration for Manage in the future through a separate idea. The only reliable method to ensure that users do not consume app points unnecessarily is to decrease the session timeout limit setting.
    If you would like to be involved in other Maximo enhancements, please email smithjor@us.ibm.com to become part of our sponsored user group, which is a program where you and people in your organization become active participants in the Maximo design process, working alongside our design teams to help us create great future experiences for real target users.

  • Guest
    Aug 22, 2025

    The option to show the logout confirmation could be a signature option associated with the start center "app", giving granular control.

    Another point would be to make the logout button obvious.. like a red box with an X in it or a yellow button with "log out" on it, instead of some faded door with an arrow that blends with the background. True, the image can be overridden by customers, but it would be nice if it was more eye catching OOTB.

  • Guest
    Aug 22, 2025

    Implementing this will help reduce unnecessary App Point consumption and help customers avoid spending too much on their systems