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Status Planned for future release
Workspace IBM MAS - Manage (Base)
Categories Documentation & Help
Created by Guest
Created on Sep 26, 2025

RELATED IDEAS

MAS Manage - Ease of Use - Add "Copy to Clipboard" or "Download" icon (or Both) in Maximo Manage system information dialog

Hi Team,

For any support case in Maximo, the 1st thing, IBM asks for is System Information. (Though it could be for any other product also.)

Currently Admins has to go to system information page in Maximo Manage, do copy, paste, put it in a file (up to admins), then put this information in IBM support case.

(Link Reference: https://www.ibm.com/support/pages/node/7242515)

In order to make this easier for all Maximo admins, "copy to clipboard" icon (CopyToClipboard_Icon) can be added in that dialog itself OR a "download icon" (Download_Icon_Link) can be also displayed there, which will download the system information in text file.

I have shared icon sample link, but IBM can decide if any other icon to use.

It would be up to Maximo admins, which option they want to use.

Looking forward to your response.

P.S: I have raised this for Maximo Manage, but I think this can be extended to all MAS Suite products (Monitor, Predict etc.).

Idea priority Urgent
Needed By Not sure -- Just thought it was cool
  • Post comment
  • Admin
    JORDAN SMITH
    Oct 3, 2025

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.Our team has reviewed this enhancement request and determined that it is a candidate for inclusion in the product, but the exact date for delivery is unknown.

    If you would like to be involved in other Maximo enhancements, please email smithjor@us.ibm.com to become part of our sponsored user group, which is a program where you and people in your organization become active participants in the Maximo design process, working alongside our design teams to help us create great future experiences for real target users.

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