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Status Under review
Workspace IBM MAS - Manage (Base)
Categories Asset/Work Management
Created by Guest
Created on Oct 29, 2025

RELATED IDEAS

Fix the Refetch errors on Work Order table

Reproduced this in the IBM sandbox, version 9.0 with following steps:

1. When in Work Order Tracking (T & D) application, open a work order that has a task with inconsistent WORKPACKMTLSTATUS from the parent work order.   Doing an update on a current WORKPACKMTLSTATUS  using SQL is the only known way to replicate this issue.
2. Under Plans tab, change the description on both the parent work order and the task with material at the same time and Save
3. Error pops up "Record WORKORDER ... has been updated by another user."

This is occuring in our environment because we have custom code that propages the work order description field down to a field on tasks and WORKPACKMTLSTATUS is often inconsistent. 

Root cause: 

WO.updateHierarchyWPStatus is attempting to update the parent work order WORKPACKMTLSTATUS using the relationship "parent". That parent mbo is different from the original parent WO mbo that was saved. This wouldn't be a problem except that WORKVIEW update got called due to the description update and initialized the mbo early.

We found that overriding either WO.updateHierarchyWPStatus or WorkView.update can fix the problem.

Idea priority Medium
Needed By Month
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