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Status Is a defect
Workspace IBM MAS - Manage (Base)
Categories System Admin Config/Security
Created by Guest
Created on Apr 3, 2026

RELATED IDEAS

Global numeric‑format override in system properties

In previous Version Maximo EAM we use to set default LOCALE setting on Person Object to IT_it even if we have installed Maximo only in English. This is done to achieve that display date format and numeric-value format were displayed using the Italian format.

When we migrating the database to MAS Manage, we notice that keeping this default value of Locale Setting results in user synchronization problems mentioned in the support tickets (TS021388847-TS021649258 - TS021208870). So we removed this default value nd updated the users so that their locale setting is no longer IT_it, and user synchronization was successfully restored. But with no locale setting at IT_it, the numeric-format is in English way and we would instead like to override this view with the Italian format. For Dates we achieve this with the system property "DISPLAYDATE", is possible to introduce also for numeric values a System properties to override default locale setting?

Idea priority Medium
Needed By Yesterday (Let's go already!)
  • ADMIN RESPONSE
    May 11, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. This Idea is being closed, as It appears this issue is a defect with the current functionality. Instead, a defect has been raised to address the issue in a future release.
    Thank you again for your feedback.

  • Post comment
  • Admin
    JORDAN SMITH
    May 11, 2026

    Hello Gianmario,

    We have investigated further and determined that TS021208870 is likely valid but may need more information. It was supports understanding that you had installed and then uninstalled Italian, which would result in a sync error. However, if you have never installed Italian, and are using Italian in the LOCALE (not LANGUAGE) setting of a user's profile, this should not cause a sync error. If this is the case, the sync error needs to be investigated and fixed.

    Regardless, the only method IBM is willing to support for numeric format is the locale profile setting. We do not intend to delivery a system property to control this globally. The correct method is to use the locale setting on a user-by-user basis. Therefore, we need to further investigate the issue with user sync in a new support case. Please work with Srushti (Srushti.joshi@ibm.com) on this.

    1 reply
  • Admin
    JORDAN SMITH
    Apr 15, 2026

    After more testing, it appears that the locale for Italian should be available even if the language was uninstalled. Can you provide more information on how the uninstall was preformed? What other options do you see available for locale, and if you select one (such as French) does it function as expected?

    1 reply
  • Admin
    JORDAN SMITH
    Apr 15, 2026

    The only reliable method to alter numeric formats is through the locale setting in the user profile. As you stated, this worked in EAM 7.6, and it should still work in MAS 9.1, but you have uninstalled the Italian language. This appears to be the cause of the issue? Since the Italian language was uninstalled, you can not select it as a locale in the user profile.

    Reply
  • Guest
    Apr 15, 2026

    Hi, we want to ovverride the default display format of numeric values. Our locale default setting in MAS for users is "EN"; we can't override the locale setting of the users otherwise it generates an error in syncing users as we discovered in our MAS MANAGE 9.1.4 test environment. So with "en" locale setting, the numeric values > 1000 are shown as: 21,486.40 (as you can see also in screenshot), but we would like to display them in "Italian" format, so for example: 21.486,40

    In previous version Maximo EAM 7.6 we achieve these changing locale setting of users, but now in MAS we can't otherwise we have errors in synchronization

    numericvalues_o...
    numericvalues_on MAS.jpg
    Open full size
    Reply

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