Enable drop-down submenus for custom URLs within the MAS/Manage banner navigation

Enable Maximo users to find standard links in an organized way set by their organization to get to what they need anywhere in MAS/Manage.

IBM Documentation Reference: https://www.ibm.com/support/pages/node/7250810

Description:
Addition of functionality to the MAS/Manage global banner navigation.

Currently, custom URL links can be added to the MAS banner, but they can only exist as top-level menu items. We are requesting the ability to group these custom URLs into categorized drop-down submenus (similar to the behavior of the out-of-the-box "Reports" drop-down menu). This will allow organizations to provide an organized, nested list of standard corporate links directly within the Maximo interface without cluttering the main banner.

Use case:

Who would use this?
All Maximo end-users (technicians, supervisors, planners, managers) and system administrators.

How would they use it?
Users will click on a categorized top-level menu item in the MAS banner (e.g., "Corporate Tools", "Dashboards", or "Reference Docs") to reveal a drop-down list of relevant external URLs. They can then launch these standard corporate systems directly from their Maximo session.

When would they use it?
Whenever their workflow requires them to access external systems, BI dashboards, company policies, knowledge bases, or third-party web tools that run parallel to their Maximo tasks.

How frequently would it be used?
Daily. Because users often rely on Maximo as the central hub for their work, they would use these links multiple times a shift.

Business justification:

What is the business impact of not having it?
Without the ability to use submenus, adding multiple custom URLs quickly clutters the UI and consumes valuable banner real estate. Because of this limitation, organizations are forced to limit standard links, pushing users to rely on individual browser bookmarks. This leads to disjointed workflows, wasted time searching for correct resources, and prevents organizations from standardizing resource access for users who use shared computers across the shop floor.

Is there likely to be damage to IBM's reputation if it is not implemented?
While perhaps not severe damage, the inability to create basic nested menus for navigation makes the MAS UI feel rigid and slightly dated. Modern enterprise software users expect flexible, hierarchical navigation.

What is the benefit of implementing this?
It transforms Maximo into a true, centralized launchpad for the user's daily work. It ensures frictionless navigation across systems, reduces UI clutter, improves user adoption, and allows administrators to centrally govern and push essential links to all users natively within MAS. Users can log in from any computer and instantly have their required tools neatly organized without looking for local bookmarks.

Does a competitor have this feature?
Yes, most modern enterprise SaaS platforms and CMMS/EAM competitors (such as ServiceNow or SAP) provide flexible, hierarchical navigation portals or launchpads that allow administrators to cleanly embed and group external portal links.