IBM Sustainability Software - Ideas Portal


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Status Future consideration
Workspace IBM MAS - Manage (Base)
Created by Guest
Created on Oct 21, 2020

RELATED IDEAS

Integration time POP email - Temps intégration emails POP (MV2-2097)

The crontask that integrates enova.ca@laposte.fr emails takes 5min at each pass since the MELPOSTE (IMAP) to .COM1 (POP) switch, whereas it is supposed to run every 2min.

When I empty the inbox (manually moving emails to a sub-folder), the processing time goes back to a few seconds.

I think it comes from the protocol, before IMAP only handled "unread" emails, whereas POP surely retrieves all emails and filters them in MAXIMO.

The only solution proposed by MAXIMO is to delete the emails, today we keep 30 days, we don't want to delete emails before this date considering all the problems we have with email integration.

Idea priority High
  • Post comment
  • Guest
    Reply
    |     Oct 11, 2022

    IBM Team,

    What are the condition for this RFE to be implemented and delivered to us in future maximo release? Currently we do not have any visibility if any action is currently been taken or will ever be taken. So we request for clarification.

  • Guest
    Reply
    |     Oct 21, 2020

    Attachment (Use case)

    Tests examples....
    Tests examples.xlsx
    Open full size
    Tests examples.xlsx

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