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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Future consideration
Created by Guest
Created on Mar 10, 2021

VET Event Tracker Filter Enhancement

Product & sub component e.g. Maximo Asset Management or relevant sub component
Maximo Asset Management

Operating system that application server runs on – if in doubt put multiple:
multiple

Description (please provide full description of required functionality and how it should behave. Try not to say how it should be implemented behind the scenes):
Extend the existing event tracker to provide additional information so support staff can follow what a user has done.

Please provide the extra information:
Threadid – this would be used to identify the thread that is processing the request – this is important because some requests generate errors but the error log message does not include the information to identify the user who experienced the fault.
Unique recordid – This would be used to identify the record so the administrator can identify the record that was being processed e.g. which row was being processed in a table – this is important because it can be used to debug records with bad data.
Component identifier e.g. button that is being pressed – this is important so support staff can replicate the problem and identify how to resolve it
Data that was being supplied e.g. the new status value when changing status on a record. This will help administrators identify which pieces of code were being executed.
Name/IP address of the Client device – System administrators often look at logs after the event so they cannot check the maxsession table for details of where the user was connected from

Idea priority Medium