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Status Future consideration
Workspace IBM MAS - Manage (Base)
Created by Guest
Created on Jun 10, 2021

RELATED IDEAS

Alert on existing PMs when status changes on workorder to WAPPR

An alert is supposed to appear when you change the workorder status for which it exists a PM on the same location or asset that will be triggered in the coming days.
The problem is that his alert doesn't work when we create the workorder or when we change status to a synonym for WAPPR, whereas WAPPR is proposed in the Alert configuration in PM Options (Organisation app).

Idea priority Medium
  • Post comment
  • Guest
    Reply
    |     Nov 18, 2022

    Hi

    Do you have any information regarding the date of the future release?

  • Guest
    Reply
    |     Mar 17, 2022

    Is it possible that an escalation with the right where clause could create an alert already for you? Not sure, if it can alert you immediately on screen? Perhaps an automation screen could do this as well?

  • Guest
    Reply
    |     Sep 11, 2021

    The intended design is that it will only look at a specific status. I've found that WAPPR is a poor choice as the person raising the work order doesn't always know how to handle the PM alert.

    What you're after is "Must use any status being the synonym of WAPPR". I'm not supportive of this due to the number of prompts that can be generated.

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