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Status Not under consideration
Workspace IBM MAS - Manage (Base)
Created by Guest
Created on Nov 12, 2012

RELATED IDEAS

Suppress the rich text content of Rich Text Fields on export

Whenever we export records from a table that has rich text content, our external system may or may not be smart enough to process these rich text elements stored within the field.

We need a way to configure this. For instance, to reproduce, export a Service Request with a Long Description. Notice in the xml document generated, all the rich text markup is there. along with a comment. We need a configurable way to suppress this.

test
<b>bold</b><div></div><!-- RICH TEXT -->

Idea priority Medium
  • Post comment
  • Guest
    Reply
    |     Jun 9, 2021

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Internet of Things
    Product family - Asset Management
    Product - Maximo Asset Management (MAM)
    Component - Product functionality
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Internet of Things
    Product family - Component
    Product - Tivoli Process Automation Engine (TPAE)
    Component - Product functionality
    Source -

  • Guest
    Reply
    |     Oct 29, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Internet of Things
    Product family - Component
    Product - Tivoli Process Automation Engine (TPAE)

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Component
    Product - Tivoli Process Automation Engine (TPAE)

  • Guest
    Reply
    |     May 21, 2014

    This would fix a major problem that we are having at RESO. We need to send the long descriptions down to a Mobile device and then be able to edit it there. The problem is that Mobile does not support rich text so the downloaded data is formatted improperly and is not easily readable by the user and it also cannot be edited.

  • Guest
    Reply
    |     Nov 30, 2012

    Thank you for submitting this enhancement request, it will be considered as potential future enhancement.

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