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Workspace IBM MAS - Manage (Base)
Created by Guest
Created on Jul 10, 2013

RELATED IDEAS

Allow Updating of Owner Field For Queries

Currently, the Owner field for a query can't be changed (I'm assuming due to it being part of the Primary Key Column Sequence along with clausename and app) but as users leave, that means the query can no longer be modified except via the database which as a Managed Services Provider we don't allow which forces our customers to contact us for support.

Updating via the database the Owner field is 1) not supported and 2) causes issues with Start Centers as the LAYOUT table in addition to the SCTEMPLATE tables actually store all 3 key values (app, clausename, owner) instead of just the unique id on the Query object.

We can do an Automation script to make the clause editable, but we then have a hard time restricting it as to who should be making the changes as each query has different people and in a system with 1000+ saved queries that are constantly being added to can be impossible to manage.

Idea priority Low
  • Post comment
  • Guest
    Reply
    |     Oct 28, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Internet of Things
    Product family - Asset Management
    Product - Maximo Asset Management (MAM)

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Asset Management
    Product - Maximo Asset Management (MAM)

  • Guest
    Reply
    |     Jun 29, 2015

    On another RFE (https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=60464), I have indicated that building an application that simply allows editing of other users' queries from a new application in the Administration module only took 2 hours to build with Application Designer and an automation script.

    I think IBM should consider the other RFE "low hanging fruit" / "an easy win" to relieve a real pain point, and this ownership changing and its possibly associated start center changing / re-architecting a good "nice to have".

  • Guest
    Reply
    |     Jun 26, 2015

    Maybe Query ownership should be changed to be like ownership on WOs and Tickets. That way, if the owner is a person, then just that person can edit it, or if it is owned by a person group, then all members of that group can edit it.

    This would be optimal for start centers, because it is often the team of administrators who creates, manages and tunes start center queries. (I say "often" to avoid being too general, but among the numerous clients I have served, I have never seen it otherwise. And the workaround of using a shared username / password to create these queries is not acceptable to some clients.)

  • Guest
    Reply
    |     May 1, 2015

    Of course, the visibility of the Take Ownership button on the Saved Query dialog would be managed via a Sig Option / Application Authorization being granted to a security group, so a Conditional Expression can control which queries you can take ownership of.

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