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Status Future consideration
Created by Guest
Created on Sep 8, 2021

Message Tracking ignores index due to UPPER( ) function

The Message Tracking application is unnecessarily slow when querying for specific records in MAXINTMSGTRK.


Details:

In Message Tracking, if I search for an exact message ID, it takes 16 seconds to return a single record in a table that has 400,000 records. (Using either the list view to search for the record -or- the Find Message ID textbox in the top left corner. The result is the same either way.)

Why so slow? I believe Maximo generates the WHERE clause incorrectly. It wraps the MEAMSGID field in a function, which means the database can't utilize the index on MEAMSGID.

Screenshot: https://i.stack.imgur.com/16ZNc.png

In contrast, if I write the the WHERE clause manually, removing the UPPER() function, then it executes instantly (0.1 seconds) because the database index is being used:

meamsgid = '2765716276627860479179'

But I shouldn't need to modify Maximo's WHERE clauses to get them to run properly. The Message Tracking application should be able to construct proper WHERE clauses without my help.


Please make it so Maximo doesn't wrap MEAMSGID field in a function.

Idea priority Medium
Needed By Month
  • Guest
    Reply
    |
    Mar 22, 2022

    Thank you submitting your idea. This looks like some issue with the idexes and we need to enhance the feature to get this fixed. This will be lined up for a future release.