IBM Sustainability Software - Ideas Portal
Hide about this portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace IBM MAS - Manage (Base)
Categories System Admin Config/Security
Created by Guest
Created on Nov 6, 2021

RELATED IDEAS

Escalation: Only send me a single email, regardless of how many records found

See this idea on ideas.ibm.com

For escalations, it would be helpful if there were an OOB way to make Maximo only send me a single email (per run instance), regardless of how many records were returned by the WHERE clause.

For example: add a "Run for first record only" checkbox to the Escalations application.

  • Useful for testing an escalation -- just send me an email for the first record found.

  • Or use the escalation to alert me of a problem. I only need a single email sent to me if there is an issue, regardless of how many rows in Maximo are affected.

    • Examples:

    • 1. There could be hundreds of rows that match this condition/escalation: WORKORDER: WHERE LATITUDEX IS NOT NULL AND ISGIS IS NULL [a possible issue with Maximo Spatial]

    • 2. Or there could be 20,000 rows that meet a condition due to a problem with a sync from an external system.

    I only need a single email that will alert me of the problem. I don't need an email for every row that the escalation finds.


I know there are ways to do this with SQL in the WHERE clause. But it would be cleaner if there were an OOB checkbox for this in the Escalations application.

Idea priority Medium
  • Post comment
  • Admin
    Kim Woodbury
    Reply
    |     Dec 20, 2021

    Thank you for your submission. The request will be reviewed.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.