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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Future consideration
Created by Guest
Created on Feb 4, 2022

Use the calendar on the work order or ticket as the SLA calculation calendar

When an SLA is applied to a ticket or workorder the calculation calendar should be optionally derived from the ticket or work order using the existing fields CALCORGID, CALCCALENDAR, CALCSHIFT. If all three fields have a value then use these instead of the rules for defaulting the calculation calendar from the SLA record.

Idea priority Medium