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Status Planned for future release
Created by Guest
Created on Oct 24, 2022

Make inspection form more robust with conditions

At the moment the conditions will not work correctly when adding a question without a response.

By either requiring a response before saving the question or by making the conditions logic more robust this will prevent errors


Idea priority Low
Needed By Quarter
  • Guest
    Reply
    |
    Feb 2, 2023

    This is Maximo 7.6.1.3
    But what I mean is that a question can be saved without any response fields as shown in aatached screenshot

    Steps to reproduce is

    • Create a question

    • Give a description

    Click Done


  • Admin
    Francisco Coelho
    Reply
    |
    Feb 2, 2023

    Which version of Maximo are you in? The reason I'm asking is that currently users cannot save or activate a form if they have Single Choice/Multiple Choice response fields without linked responses, as shown in the screenshot I sent previously.

  • Guest
    Reply
    |
    Feb 2, 2023

    No, that is not what i mean. This is not with regard to completing the form (inspectionresult) but this is with regard to building the form (inspectionform). I would like a message that when a user wants to activate a new inspectionform there is a message that the form cannot be activated because there are questions without a linked response

  • Admin
    Francisco Coelho
    Reply
    |
    Feb 2, 2023

    Thanks for the clarification, I understand it now. What you need is a way to warn the user that there are unanswered questions before completing the form, right?

    However, if the user is required to provide an answer to a question:

    1. There is an option to make that question mandatory while building the form, so that the "Complete" button will not be enabled until all the mandatory questions in that form have been provided an answer, or,

    2. If the "Complete" button is enabled even with unanswered mandatory questions, then that's a defect and should be addressed via support case, or,

    3. What I see as an enhancement item here is that the system could throw a message after clicking on "Complete" button, warning the user that there are unanswered questions even though they are not mandatory (if Complete was enabled, all mandatory ones were answered). I've created an enhancement item for this in our backlog.

  • Guest
    Reply
    |
    Feb 2, 2023

    No that does not solve the problem. The problem is that there was no response selected at all. So only the question and a description. When pressing "Done" you would need to get the message that a response is required before saving the question.

  • Admin
    Francisco Coelho
    Reply
    |
    Jan 26, 2023

    Just did one quick test, does this solve the problem on the described scenario (attached)?

  • Admin
    Francisco Coelho
    Reply
    |
    Jan 26, 2023

    Understood! Thank you for the clarification, I will add this to our future development plans.

  • Guest
    Reply
    |
    Jan 23, 2023

    It is not a specific scenario but you are able to forget to add a response to a question, and if you do so, adding and or configuring conditions do no longer work. So it would be helpful if there was a check on saving the inspection form that there are questions without a response. This would prevent such errors.

  • Admin
    Francisco Coelho
    Reply
    |
    Jan 23, 2023

    Not sure the scenario is properly understood. What is the scenario where a SO question would be used without any response option?