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Status Future consideration
Created by Guest
Created on May 17, 2023

VET Change one line in the WOMaterialStatusUpdateCronTask crontask so problems with the process can be identified much quicker

Modify the code to change the error message that is logged

Current code in the IBM crontask

/* 174 */ getCronTaskLogger().error("WOMaterialStatusUpdateCronTask encountered a error.", e);

Requested change.

/* 174 */ getCronTaskLogger().error("WOMaterialStatusUpdateCronTask encountered a error. Error: "+e.getLocalizedMessage(), e);

This change lead to the message reading like this:

[MaterialStatusUpdateCron] WOMaterialStatusUpdateCronTask encountered an error. Error: psdi.util.MXApplicationException: <BMX code> - <message>

The net effect of this if that when someone searches for the error message they would immediately see the message including any reference to the associated workorder.

In that case they would be able to immediately assess the impact of the problem e.g. there is one record that needed to be fixed.

This change would help administers/project teams when they have to analyse the logs for problems.

Use case:

This would help people analysing the logs for problems – including IBM GBS and IBM Support.

It would speed up investigations.


Idea priority Medium
Needed By Quarter