IBM Sustainability Software - Ideas Portal


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Status Not under consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Dec 13, 2023

RELATED IDEAS

Add "Work Offline" button to Mobile app

Hi


Currently Users are advised to toggle off Cellular Data or Mobile Data (depending on iOS version) in iPhone settings. Would be better if they could do this from the app itself.

Background:

This is a significant issue for Australian customers due to poor, intermittent connectivity (fringe reception), the users are currently advised to turn the cellular data off from the device settings when they are heading to fringe reception areas where the network is likely to be poor. However, it would be very convenient and important if they could be given the option to turn the Mobile data off just for the app so they can continue to access other apps and device without worrying about the network issues. If the device data is left ON, the app seems to be confused to know what to do in low poor network connectivity. This introduces different issues based on variable network scenarios.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Post comment
  • Guest
    Reply
    |     Feb 1, 2024

    Hi

    we are currently on 8.10. Is 8.10 handling this differently to 8.11? or is this current design in 8.10?


    Thanks!

  • Guest
    Reply
    |     Dec 28, 2023

    Maximo Mobile is designed to work out of the local data regardless of the connectivity status. The transactions made locally will be pushed back to the server based on the server response time to determine if the connection is good and the server is responding fast enough, otherwise they’d stay in the device and the app will switch to offline mode automatically. These statements are as per 8.11 version and design. Anything not working as described, please described, please submit a support request

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