IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Status Planned for future release
Workspace IBM MAS - Mobile
Created by Guest
Created on May 20, 2024

RELATED IDEAS

Service Request RBA: Have Location search functionally work the same way it does on a web browser as it does on a mobile device

Here's a scenario to hopefully make this issue clear.

  • Open the Service Request app and create a new SR
  • Click/press on Location
  • Type in Green Room as the search text and search

When you're running the Service Request RBA on a mobile device (iOS or Android), it searches the terms as follows: UPPER(DESCRIPTION) LIKE '%GREEN%' AND UPPER(DESCRIPTION) LIKE '%ROOM%'.  So it only brings back search results that have both words in the location description.

When you're running the Service Request RBA through a web browser, it searches the terms as follows: UPPER(DESCRIPTION) LIKE '%GREEN%' OR UPPER(DESCRIPTION) LIKE '%ROOM%'. This brings back all search results that have any of the words.  We have hundreds of locations with the word "Room" in them.  Our users need to manually cycle through a list to find a Green Room in this scenario.

The way it functions on a mobile device is arguably the correct way.  I am asking for the web version to act the same way as the mobile version.

Idea priority High
Needed By Yesterday (Let's go already!)
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