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Status Planned for future release
Workspace IBM MAS - Mobile
Created by Guest
Created on Jun 5, 2024

In the Maximo Technician Application when returning to the Work Order details screen, we couldn't resume from where we left off instead it always takes me back to the top of the Work Order.

When returning back to the WO details screen, we could not return to where we left, but always to the top of the Work order details, so we have to scroll down again to the place where we left. 
we see below behavior in the Technician app:

  1. Open any existing work order in the app.
  2. The "Work Order details" page will be opened with the details of the work order along with the related data.
  3. Click on any touch point that opens a different page (The attachments or the follow-up WO page for example).
  4. When the user tries to navigate back to the Work Order details page, we see that the page is getting navigated to the top of the Work Order Details page instead of where the user has left.

This consumes a lot of effort from the user considering that they have to work on multiple work orders in a day and scrolling every-time back to where the left on the screen will become a very tedious task where it consumes both the time and effort of the end user.

Could you please let us now if there is a configuration that can be done to preserve the hook so that the user can get back to the place where they left in the app.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Admin
    JORDAN SMITH
    Reply
    |
    Jul 8, 2024

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    Our team has reviewed this enhancement request and determined that it is a candidate for inclusion in the product. Retaining the scroll position when navigating has benefits in many different scenarios.


    If you would like to be involved in other Maximo enhancements, please email smithjor@us.ibm.com to become part of our sponsored user group, which is a program where you and people in your organization become active participants in the Maximo design process, working alongside our design teams to help us create great future experiences for real target users.