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Status Submitted
Workspace IBM MAS - Mobile
Created by Guest
Created on Jun 6, 2024

Server URL and QR code for Mobile App to Connect to Server

When setting up the Mobile app for the first time on a mobile device, there is a server URL that needs to be entered.

The first issue is that it is not obvious what the URL to use to connect to the server should be. I am generally going through trial and error until I get the right one. To resolve this issue, we should have the URL that needs to be used for mobile listed in Maximo. Possibly in the 'about' section under an 'Application' dropdown for 'Mobile.'

Additionally there is a QR code scanner to enter the URL in the Mobile app when doing initial setup. If the user figures out the URL, they would still need to find a way to convert the URL into a QR code (yes there are many free QR code generators - this does not lend itself to a strong UX though). This idea is also to take the URL (that is required on the Mobile app on the mobile device when initiating Mobile setup on the mobile device) and, next to it, have a QR code of that URL to be used with the scanner for Mobile app setup. There is precedent for this in Maximo Visual Inspection, and the UX there for mobile device setup is much smoother.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Guest
    Reply
    |
    Jun 7, 2024

    On behalf of Rolls-Royce, big fan of this idea!