IBM Sustainability Software - Ideas Portal
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This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Status Functionality already exists
Workspace IBM MAS - Mobile
Created by Guest
Created on Feb 21, 2025

RELATED IDEAS

Opening the URL Attachments in External Browser

See this idea on ideas.ibm.com

Hi Team,

We have attachments of URL type that are causing issues when accessed via Maximo Mobile. In Maximo Manage (Web), clicking the attachment downloads it to the local file system, allowing users to open it with local software.

However, in Maximo Mobile, when attempting to open these attachments, it tries to invoke the in-app browser. The URLs are designed to download PDF/documents when invoked. Unfortunately, it seems that Maximo Mobile is unable to render the downloaded documents, although images open without issues.

Please assist us in resolving this by allowing PDFs to open externally. We're submitting this idea for your review and support.

Idea priority Medium
Needed By Not sure -- Just thought it was cool
  • Post comment
  • Admin
    Joao Souto Maior
    Reply
    |     Mar 30, 2025

    Hello Srinivasa — You can now change the browser used to launch external URLs instead of using the in-app browser.

    When you install the app and open it for the first time, tap the gear icon in the upper-right corner of the page to enter the server URL. Then, click on Login Settings and select a different option other than the in-app browser.

  • Guest
    Reply
    |     Feb 21, 2025

    TS018421759 --> Related Support Case Number 

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