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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Future consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Jun 23, 2025

Technician - show work order details after creation of follow-up work order

In the Technician application, when users create a new work order (not follow-up) and hit the "Save" button, the work order details of this newly created work order is displayed. However, this is not the case with follow-up work orders. When saving follow-up work orders, users are sent back to the previous screen. If users wish to interact with the newly created follow-up work order, for example to add an attachment, they may struggle to find this particular follow-up work order. Especially if there are already a number of follow-up work orders created from one single work order.

Could you consider automatically redirecting users to the details of the newly created follow-up work order when creating these? Just like with regular work orders being created. Since attachments can not be attached directly from the create work order form, but only after the record has been created, this feature would simplify the workflow of creating follow-up work orders and adding attachments to them. Thanks for considering this.

Idea priority Medium
Needed By Month