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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Planned for future release
Workspace IBM MAS - Mobile
Categories Service Requestor
Created by Guest
Created on Nov 11, 2025

Search assets and locations by Service Group/Service on Service Requests and Work Order creation

Service Groups and Service Codes are represented on Tickets, Work Orders, Assets, and Locations, as well as other objects. There needs to be methods of filtering assets in particular but also locations when creating Service Requests and Work Orders. Service Group and Service Code should be added to the location and asset filters. 

Additionally on Service Requestor, if a user has navigated through category and subcategory and selected a Type (Ticket Template) and if this Ticket Template has a Service Group and/or Service Code, then the location and asset should have a button to filter by Service Group/Code. This could be positioned next to the filter button on the Search page.

Idea priority High
Needed By Not sure -- Just thought it was cool