IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Submitted
Workspace IBM MAS - Mobile
Categories Service Requestor
Created by Guest
Created on Dec 4, 2025

RELATED IDEAS

Allow a user to cancel a Service Request at synonym status of QUEUED

When the Service Requests mobile application is used, you navigate down the categories to the Type which equates to applying the Ticket Template. The Ticket Template will normally have an Owner Group to direct the request to the right team in which case Maximo changes the status to QUEUED and the requester now has no ability to cancel the SR as it can only happen at NEW status. This might only be a few seconds after they created it, the trashcan button doesn't appear as an option in the View Service Request application.

On the Service Requests desktop application you can cancel an SR at QUEUED and PENDING state.  The mobile application should at least allow you to do this at QUEUED state.

Idea priority High
Needed By Not sure -- Just thought it was cool
  • Post comment

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.