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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Functionality already exists
Workspace IBM MAS - Mobile
Categories Technician
Created by Guest
Created on Dec 18, 2025

User-Controlled Online and Offline Mode for Technician Application

Currently, the Technician application operates in Offline mode by default. Users must manually select “Check for Updates” to synchronize transactions with the server, which can be time-consuming and inefficient. We would like to introduce an option that allows users to set the Technician application to Online mode, enabling real-time transaction synchronization with the server.

Idea priority Medium
Needed By Quarter
  • ADMIN RESPONSE
    Sep 22, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. Your idea is already included in a previous product release. Please refer to our product documentation for more details. Thank you again for your feedback.

  • Admin
    Vinicius Garmatz
    Sep 22, 2026

    Either in online mode, the app can be configured to automatically sync based on time frequency, in other words, check for updates every 5 minutes for example. As part of the upcoming release, there are plans to leverage push notifications to trigger the data synchronization which means that the Manage server will tell the app when to synchronize, which is smarter and optimal. Maximo Mobile is not a streaming app and will never be a real time view port to the MAS server. As of now, closing this ideas as functionality already exists. As usual, we appreciate your feedback and willingness to enhance our product.