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Status Functionality already exists
Workspace IBM MAS - Mobile
Categories Mobile Platform
Created by Guest
Created on Jan 14, 2026

RELATED IDEAS

Ignore Status Change to same status during data synchronization

A common issue that's encountered when working in an offline context is multiple people trying to change the status of a work order, partially a communications/training problem, but it seems to happen a lot.

It would be nice to have the ability to whether configurable via a system property or not that would allow Maximo Mobile to ignore a synchronization message of a status change if its being changed to the same status, and allow the rest of the transactions to synchronize afterwards.

For example, two technicians working on the same work order, and both of them hit Complete work when done, because they're offline the transactions haven't synchronized yet. When they return online and transactions synchronize the first technician will be totally fine, while the second technician will get a failed transaction for attempting to change the status of the work order to current status, it would be nice to have the ability to skip these transactions and let the rest of their data synchronize.

Another option would if there's the ability to check the status on the server before trying to send the status change synchronization message first, and then if the work order is already in the current status that is being attempted to change to, simply ignore that message all together.

Idea priority High
  • ADMIN RESPONSE
    Feb 9, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. Your idea is already included in a previous product release. Please refer to our product documentation for more details. Thank you again for your feedback.

  • Post comment
  • Admin
    Vinicius Garmatz
    Feb 9, 2026

    Thanks for the feedback ... the behavior requested was already introduced as part of patch to Manage, so it doesn't consider an error when Mobile sends a status update to the status that the WO is already in, avoiding the mobile queue tp be locked duee to an invalid error.
    https://www.ibm.com/mysupport/s/defect/aCIgJ0000002bzZ/dt443963?language=en_US

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