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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Submitted
Workspace IBM MAS - Mobile
Categories Technician
Created by Guest
Created on Jan 19, 2026

Data Issue with Asset Mobile App while accessing from Technican Mobile App

We noticed a significant data issue with Asset Mobile App when accessing asset details from Technican App. Where we get No records Found in Mobile App and further checking Mobile DB the assets are not present. Role based this problem is not there. This scenario works fine in Mobile App if the Asset is present in Mobile DB, ie as part of the saved queries set in Asset with offline immediate download option Eg: if I am the custodian of that asset. 

So problem is with Asset Data download is incomplete in Mobile DB, if its not part of any offline data. Ideally in the MXAPIWODETAIL we expect all the workorder asset get downloaded and accessible for Asset Mobile App as well to avoid this problem. Expect this part of the Preloaded DB generation to save time during the immediate sync.

Idea priority Low
Needed By Not sure -- Just thought it was cool