IBM Sustainability Software - Ideas Portal


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Status Under review
Workspace IBM MAS - Mobile
Categories Technician
Created by Guest
Created on Feb 4, 2026

RELATED IDEAS

Technicians need to be able to add a URL attachment

Currently the Technician app only allows a user to add a new file attachment to a work order. They can see URL based attachments and launch the external link when online but they cannot create a new URL Link.

Experienced Technicians who see that attachments are missing on the work order can log in to SharePoint and find the files. While they can copy the URL link there is no facility in the Technician app for creating a new attached document of type URL. Adding the attachment to the work order from the Technician app will help work planners (who are sometimes less experienced) when they are creating similar work in the future. It is a way of being able to pass some of that experience on to a younger generation.

Ideally there would also be a checkbox on the work order to indicate when attachments have been added by Technicians using Maximo Mobile or the Role-based application (Technician Added Attachments).

Idea priority High
Needed By Not sure -- Just thought it was cool
  • ADMIN RESPONSE
    Feb 5, 2026

    Hi,

    Thank you for taking the time to provide your ideas to IBM. This Idea is now Under Review. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas. Thank you again for your feedback.

  • Post comment
  • Admin
    Vinicius Garmatz
    Feb 5, 2026

    Thanks for your feedback, Andrew. Do you truly believe that, from the mobile app, a technician would copy/paste a URL from somewhere to become an attachment in a work order? I'm questioning really to understand if this is a use case that we should pursue from the app side.

    1 reply

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